Mr. Ken Smith as the Senior MIS Manager, he manages the company’s entire Information System. He is one who controls and manages the information and communication within the system. In short, he does collecting data, stored them and shared to anybody who needs it.
In this case study, the MIS department was just newly formed in 1985. It ws supported by the sister American division and they don’t have programmers, just him and two operator and they applied the software in their site. It was the department to put on a computer which they did in papers. The MIS just replacing the classic card based warehouse stock system by developing Plant Inventory Control System. Mr. Ken Smith and his co-workers work on installing the new system which they made some modifications to fit the company’s needs. These are packages they bought from IBM, they added some modules in purchases and it works. The problem in this study is that the American parent company requires different system which Mr. Ken Smith disagreed. He insisted that MAPECS II is not the best software for Company Y. American company uses MAPECS II throughout 1983, 1981, 1985, 1986 and 1987.
In this case study, the MIS department was just newly formed in 1985. It ws supported by the sister American division and they don’t have programmers, just him and two operator and they applied the software in their site. It was the department to put on a computer which they did in papers. The MIS just replacing the classic card based warehouse stock system by developing Plant Inventory Control System. Mr. Ken Smith and his co-workers work on installing the new system which they made some modifications to fit the company’s needs. These are packages they bought from IBM, they added some modules in purchases and it works. The problem in this study is that the American parent company requires different system which Mr. Ken Smith disagreed. He insisted that MAPECS II is not the best software for Company Y. American company uses MAPECS II throughout 1983, 1981, 1985, 1986 and 1987.
In this section, resolving this problem is being discussed. Like modifying some package that is flexible enough for their need. Input kind to have the Data View bought. Data View creates crystallized benefits in company it wouldn’t work without the MIS department developing it and making it work. They need to replace programs that were just insufficient because it can cause to lock the processor stone dead. But luckily the people in this department have a technical skill that’s why it’s a stable department. The classic situation was part of Data View called reservation that is the picking mechanism whereby to initiate a batch of chemicals and that will send a message to the system that reserves material in the warehouse for the particular batch. But it was unworkable it flawed in logic and flawed in program so it wasn’t going to work. Then they replaced it at that time the senior programmer was the project leader. He was able to deduce exactly what was required what the problems were and they coded a very good system that works perfectly. And the system now works okay though there are some problems on how it used, but the software works perfectly. The MIS department warned very strong before t cut over the system that would never work on the technical basis, it just wasn’t capable of working the thing it would do as before. In the last part, the system was being implemented and well- maintained and MIS Department manages some training seminars to all the users of the system and it works.

